The Knowledge Base is where you will find guides written by our Service Team to help you get the most out of your service.
You can select to view guides by brand and product by using the navigation below or to the right hand side. The latest guides written are also available below.
If you have any questions, please contact our Service Team on 0800 0789 438, email firstname.lastname@example.org, or raise a support ticket.
Guides by Product
When you receive your new Cloud Direct : ABC login your user account will have the default allocated storage of 2GB. To change the storage allocated you will need to log in to your portal...
Please find here our Quick Start Guide, Introductory Videos and Frequently Asked Questions
This tutorial will cover retrieving files that have been previously backed using the Backup Direct Professional Service (Connected). We will be looking at restoring files using the agent installed on your machine
This tutorial will cover the account management capabilities present in version 8 of the Backup Direct Professional Agent (Connected)
How to remove or uninstall Cloud Direct : ABC
This document details how to change your password, and what to do if you forget your password for Cloud Direct : ABC
This guide explains about upgrades to your Cloud Direct : ABC service, and how to update your phone number.
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