Knowledge Base...
The Knowledge Base is where you will find guides written by our Service Team to help you get the most out of your service.
You can select to view guides by brand and product by using the navigation below or to the right hand side. The latest guides written are also available below.
If you have any questions, please contact our Service Team on 0800 0789 438, email support@clouddirect.net, or raise a support ticket.
Guides by Product
Guides by Date
The LiveVault Essential Information Guide
Posted in Server Backup on 26 March 2013 with the keywords Livevault, Server, Backup, Install
Star Codes Quick Reference Guide
Posted in Star Codes on 26 November 2012 with the keywords Voice Direct, VOIP, Toolbar, Reference
ABC: Why do I only have 2GB of storage?
Posted in Cloud Direct : ABC on 02 October 2012 with the keywords Cloud Direct, cloud services, cloud, Cloud Direct : ABC, Account Limit, User limit
When you receive your new Cloud Direct : ABC login your user account will have the default allocated storage of 2GB. To change the storage allocated you will need to log in to your portal...
ABC: Quick Start
Posted in Cloud Direct : ABC on 31 August 2012 with the keywords Cloud Direct, cloud services, cloud, Cloud Direct : ABC, quickstart
Please find here our Quick Start Guide, Introductory Videos and Frequently Asked Questions
Connected: How do I restore files using the agent?
Posted in PC Backup on 22 June 2012 with the keywords Backup, Connected, Restore Files, Agent
This tutorial will cover retrieving files that have been previously backed using the Backup Direct Professional Service (Connected). We will be looking at restoring files using the agent installed on your machine
Connected: How do I restore files using the web?
Posted in PC Backup on 22 June 2012 with the keywords Backup, Connected, Restore Files, Web
Connected: How do I modify my account information using the agent?
This tutorial will cover the account management capabilities present in version 8 of the Backup Direct Professional Agent (Connected)
ABC: Remove / Uninstall
Posted in Cloud Direct : ABC on 19 June 2012 with the keywords Cloud Direct, cloud services, cloud, Cloud Direct : ABC, uninstall, remove
How to remove or uninstall Cloud Direct : ABC
ABC: Password Management
Posted in Cloud Direct : ABC on 19 June 2012 with the keywords Cloud Direct, cloud services, cloud, ABC, Cloud Direct ABC, password, forgot password, change password
This document details how to change your password, and what to do if you forget your password for Cloud Direct : ABC
ABC: Upgrades and Updates
Posted in Cloud Direct : ABC on 19 June 2012 with the keywords Cloud Direct, cloud services, cloud, Cloud Direct : ABC, ABC, upgrade, update
This guide explains about upgrades to your Cloud Direct : ABC service, and how to update your phone number.
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